Terms and Conditions

Terms and Conditions

Warranty, Shipping and Delivery

Personal Systems:

All components manufactured by Meditech International that are found to be defective in materials or workmanship are covered under a full two-year warranty. The duration of this warranty applies only if the product is used for personal, at home use. If the product is used for commercial purposes, then the duration of this warranty is 90 days from the date of the original purchase. Shipping is included for North American destinations only and customs fees are extra. International shipping costs on BIOFLEX’s Personal, Professional and all other purchases vary based on the product due to variations in size, weight and shape. We ensure that shipping costs are priced accurately, arrive quickly and safely.

All orders are expected to arrive within 10 business days from ship date. All orders are prepared and prioritized based on a first come first serve basis.

Meditech is not responsible for any loss of profits, business, data, or goodwill as a result of intended or unintended damages (including tort and negligence).

Refund & Return Policy

Buy risk free with the BIOFLEX’s 30-day return policy.

All new BIOFLEX products purchased directly from www.bioflexlaser.com, Meditech International Inc. and Meditech Rehabilitation Inc. are eligible for a refund within 30 days of the original purchase date with proof of purchase. A 15% restocking fee and return shipping (if applicable) will be charged on all returned items, cancelled orders, deposits and exchanges.

To be eligible for a return, all items from the order must be returned in the original packaging and in new condition and are subject to acceptance by Meditech. Non-refundable items include refurbished items, used items and shipping charges. Additionally, any duties or import taxes paid upon delivery are non-refundable

All event registrations and on demand purchases are final sale and non-refundable. Live and online events are transferable to a later date.

If you wish to begin a return process, please contact us prior to returning via email at info@bioflexlaser.com or by phone at 1-888-557-4004 or 416-251-1055.

Need help?

Contact us at support@bioflexwave.com for questions related to refunds and returns.